Important notice : Phone service

01/01/2020 - 09:30

From now on, we offer a telephone service to answer your questions as accurately as possible. We are available on Tuesdays and Thursdays from 09:30 to 12:00 at the following number: (+352) 247-86408

Or by e-mail :
Feel free to send us an email at any time for a quick and efficient written response : If you have a reference of your accreditation or approval, please mention it in all written communication.


Please note that the processing of an application for approval or complete approval is made within 4 weeks. Incomplete files are returned to the requester. It is therefore not necessary to inquire about the progress of his file.

Thanks for your understanding,


Coordinator of the au pair placement